/ Limited capacity, real fit
Bring the problem. Skip the polished brief.
The studio takes on work where the problem is clear but the solution isn't. Tell us what isn't working — that's enough to start.
— Queue moves on fit
Say what's not working
Every note gets a real reply within one business day. No acknowledgment bots, no form oblivion — a person reads it and responds.
Capacity is limited. Fit determines who's next, not timing.